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Date: Wed, 1 Jul 1998 11:40:05 -0400 (EDT)
To: pubyac-digest@nysernet.org
Subject: pubyac V1 #361
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Date: Mon, 29 Jun 1998 13:34:16 -0400 (EDT)
From: bf455@cleveland.Freenet.Edu (Bonita Kale)
Subject: bulletin boards
Can't find the Bulletin Board book in Books in Print! What's going on?
Bonita
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Bonita Kale
bf455@cleveland.freenet.edu
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Date: Mon, 29 Jun 1998 08:26:19 -0700 (PDT)
From: Sharon Henegar <henegars@pls.lib.ca.us>
Subject: stumper answer
Thanks gang--looks like my middle aged guy is looking for a series of
books about Brains Benton by George W. Wyatt. Doesn't look like we have
anyof the books, but maybe he'll want to ILL. Thanks again!
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Sharon Henegar
San Mateo (CA) Public Library
henegars@pls.lib.ca.us
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
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Date: Mon, 29 Jun 1998 11:52:35 -0400 (EDT)
From: Carolyn Sprague <carolyn@askeric.org>
Subject: Sunday Hours -- Sample Library Survey to Post
Hello,
I have posted this message to several listervs, so there may be some
cross-postings.
A couple of weeks ago, I posted a message to the listserv requesting ideas
and information related to Sunday hours in public libraries. Several
people responded. Thank you for all of your help and information. There
were also a few people who expressed an interest in seeing a sample of the
survey instrument that I will be using to interview libraries. I have
included it below.
Comments are welcome and very much appreciated. Also, if anyone would
like to complete and return the survey to me, that would be very helpful.
I am planning on conducting phone interviews with some local public
libraries who already offer Sunday hours, but input from others is also
very welcome.
For those of you who decide to complete this survey, thank you for taking
time out of your busy day to do so. Again, any comments as to format,
question content, answer choices, or other questions that I may have
overlooked will be greatly appreciated.
I am also working on a survey for library users and will post a sample of
this in the near future.
The survey is below, following my signature block.
Thank you again,
Carolyn
- ------------------------------------------------------------
Carolyn A. Sprague, AskERIC Network Information Specialist
ERIC Clearinghouse on Information & Technology
Syracuse University, Syracuse, New York
E-mail: carolyn@askeric.org
URL: http://web.syr.edu/~caspragu/index.html
- ------------------------------------------------------------
-- Libraries Sunday Hours Phone Interview Questionnaire --
Sunday Hours:
* How long have you been offering Sunday hours at your library?
_____ Less than one year _____ One to five years
_____ Five to ten years _____ Ten to twenty years
_____ More than twenty years
* When are you open on Sundays?
_____ Mornings _____ Afternoons _____ Evenings
* What are your Sunday hours?
_____ Noon to 5:00 pm
_____ 1:00 to 5:00 pm
_____ 2:00 to 5:00pm
_____ Other (Please provide exact times that you are open, for
example, 10:00 am to noon.)
* Is your library open on Easter Sunday?
_____ Yes _____ No
** If yes, why?
*** Do you get many users?
_____ Yes _____ No
** If no, why not?
* Is your library open on other holidays that fall on Sundays?
_____ Yes _____ No
** If yes, why?
*** Do you get many users?
_____ Yes _____ No
** If no, why not?
* What other Sunday holidays have you been open? (Please list.)
Staffing:
* How is your library staffed on Sundays? (Please check all that apply.)
_____ Librarians
_____ Other Professional Library Staff (Please explain.)
_____ Paraprofessional/Support Staff
_____ Volunteers
_____ Security Staff
_____ Other (Please explain.)
* How many library staff work on Sundays? (Please include numbers for all
that apply.)
_____ Librarians
_____ Other Professional Library Staff (Please explain.)
_____ Paraprofessional/Support Staff
_____ Volunteers
_____ Security Staff
_____ Other (please explain)
* For the paid staff, is working on Sundays an option or is it required as
part of employment?
_____ Optional
_____ Required
_____ Other (Please explain.)
* Are the paid staff offered overtime pay, comp time, extra sick leave,
other? (Please check all that apply.)
_____ Overtime Pay
_____ Comp Time
_____ Extra Sick Leave
_____ Other (Please explain.)
* Are the professional library staff in a union?
_____ Yes _____ No
** If yes, how has this issue been addressed? (Please explain.)
* Are the paraprofessional/support staff in a union?
_____ Yes _____ No
** If yes, how has this issue been addressed? (Please explain.)
User Information:
* What is the population of the community that you serve?
* What towns/cities does your library serve?
* How is your library system configured (central library with branches,
member libraries, etc.)?
Level of Service:
* What level of services do you offer on Sundays? (Please check all that
apply.)
_____ Full Reference
_____ Phone Reference
_____ Circulation/Item Checkout
_____ Self-Serve Library Use (only borrowing)
_____ Other (please explain)
* How does the level of service on Sundays compare to the level of service
on weekdays (Monday through Friday)?
_____ More
_____ Less
_____ The Same
** Comments:
* How does the level of service on Sundays compare to the level of service
on Saturdays?
_____ More
_____ Less
_____ The Same
** Comments:
Library Use/Traffic:
* Does your library get much traffic on Sundays?
_____ Yes _____ No
* How does the traffic on Sundays compare to other days of the week?
_____ More
_____ Less
_____ The Same
_____ Number of Patrons
_____ Circulation Statistics
* Who uses your library on Sundays? (Please check all that apply.)
_____ Families (Parents/Guardians/Older Siblings with Children)
_____ Children Unaccompanied by an Adult
_____ Children Accompanied by an Adult
_____ College/University Students
_____ Senior Citizens
_____ Local Residents (Same Town/City)
_____ Area Residents (From Surrounding Towns/Cities)
_____ Out-of-Town Residents
** If out-of-town, where from? ____________________
_____ Other (please explain)
* Percentage of weekly circulation that is on Sundays. __________
* Are your Sunday users are the same as or different than the weekly
users?
_____ Many of the Same Users
_____ Most of the Same Users
_____ Completely Different Users
_____ Other (please explain)
* Are your Sunday users are the same as or different than the Saturday
users?
_____ Many of the Same Users
_____ Most of the Same Users
_____ Completely Different Users
_____ Other (please explain)
Research Conducted:
* What research was conducted before offering Sunday hours at your
library? (Please check all that apply.)
_____ Literature Review
_____ User Study/Studies
_____ Phone Interviews with Other Libraries
_____ In-Person Interviews with Other Libraries
_____ Mail Surveys/Questionnaires to Other Libraries
_____ Phone Interviews with Users
_____ In-Person Interviews with Users
_____ Mail Surveys/Questionnaires to Users
_____ No Research Conducted
_____ Other (please explain)
* How did you determine which users or members of the community to survey
or interview?
_____ Random selection from patron records
_____ Random selection from local phone directory
_____ Random selection from voter registration records
_____ Other (Please explain.)
* Did you market or do any PR work before instituting Sunday hours?
_____ Yes _____ No
** If yes, what did you do? (Please explain.)
* Have any follow-up user studies been conducted?
_____ Yes _____ No
** If yes, please describe what has been done.
** If yes, does the community like Sunday hours?
_____ Yes
_____ No
_____ Mixed Opinion
_____ Have not Asked for User Opinion
** How do the staff feel about Sunday hours?
_____ Like
_____ Dislike
_____ No Opinion
_____ Have not Asked for Staff Opinion
* Please include any additional comments below.
------------------------------
Date: Mon, 29 Jun 1998 09:45:38 -0700 (PDT)
From: Wally Bubelis <wbubelis@spl.org>
Subject: Re: Formal training for Children's librarians
Good angle, Nicholas. Yes, the fear of being obsolesced by technology is
a strong incentive to learn how to control and manipulate that same
technology. And yes, any good librarian should be able to learn on the
job; however, there are some lessons that should be taught in library
school as preparation for the job, where training will be refined to a
particular system. Being patron-centered is our ultimate resource for
feedback; we will always learn from our patrons if we are willing to
listen to them. Still, library schools that de-emphasize the public
service aspect of librarianship will make it that much harder to produce
good librarians who are (taught to be) patron-centered. My opinion only;
any others out there?
wally bubelis
Seattle Public Library
On Sat, 27 Jun 1998, Nicholas Berry wrote:
> I agree, Wally. In my library school (U of S. Florida, 1995) the focus
> was on computers, primarily, and their capacity to retrieve information.
> Revolutionary tools for librarians, of course, but possibly
> overemphasized. I believe that this is based upon fear that if we don't
> master computer-based information technology then we, as librarians, will
> become antiquated. Probably true. But do you not think that any good
> librarian can learn on-the-job, even with Children's Services? (Possible
> bias on my part). ...as long as the librarian is patron-centered in
> attitude.
>
> On Fri, 19 Jun 1998, Wally Bubelis wrote:
>
> > I too graduated from U of Washington GSLIS program (3/97), and am
sorry
> > to say Dr Carol Doll has moved on to another program, leaving the
> > Children's Services area of the program with a big blank. The whole
> > program there is in transition, with a lot of recent retirements and
> > consequent new hires. I have a feeling that the program may shift more
> > towards the Information side of Library and Information Sciences, and
> > that serving the public, whether in public libraries or school
libraries
> > or both, will be de-emphasized. Is this a trend throughout LIS
programs?
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Date: Sun, 28 Jun 1998 20:52:31 -0400 (EDT)
From: Anne Leon <sweetie@bc.seflin.org>
Subject: Re: Formal training for Children's librarians
I have followed this ongoing discussion with interest. In our library
system, all incoming new librarians in Youth Services are assigned for
their first week to the Youth Services Dept. of the closest Regional
library. There they are given intensive training by experienced staff,
shadow staff for storytimes, and leave with stroytimes and craft patterns
to get them started. They get a n overview of the BCL style of
programming and our "100% customer satisfaction" style of service.
One week doesn't always feel like enough time, but in my experience, many
of our youth Services staff bring other youth-related experience with
them--former teachers, child-care worker background, etc--so the basics
of relating well with children are there.
Frankly, I'd love to see a Practicum class, similar to student-teachers,
offered for those who think they'd like to pursue a career in Youth
Services--or better still--to ALL candidates, in order to teach them the
particular reference-interview skills they'll need when relating to young
patrons on ANY job.--What a concept!!
that's my story and i'm stickin' to it
Anne Leon
North Regional/BCC Library
Coconut Creek, FL (Broward County)
sweetie@bc.seflin.org
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End of pubyac V1 #361
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